Expert Nortel & Norstar Phone System Support
ACD Telecom specializes in supporting Nortel and Norstar business telephone systems. We keep them running reliably without forcing unnecessary upgrades.
Systems We Service
Norstar Key Systems
CICS, Modular ICS
Meridian PBX
Meridian 1, Option 11, 61/81
BCM
BCM50, BCM200, BCM400
CS1000
Avaya CS1000 (formerly Nortel)
What We Do
Programming & Configuration Extensions, hunt groups, call routing, and voicemail setup for all Nortel and Norstar platforms.
Break/Fix & Repair Fast diagnosis and repair for system issues. Remote troubleshooting when possible, onsite service when needed.
Trunk & SIP Integration Configure analog lines, PRI circuits, and SIP trunking. Expert guidance for SIP migration.
Parts Sourcing & Replacement Refurbished phones, line cards, power supplies, and components—often saving thousands versus replacement.
Why Businesses Trust ACD
Decades of Nortel/Norstar experience across all models
No forced upgrades—support on your timeline
Fast remote and on-site response
Access to refurbished parts and hardware
Factory-trained certified technicians
Need Nortel or Norstar Support?
Tell us about your system and we’ll provide fast, expert support to get your communications back online.